My Services
See the Red Calabash services and packages linked to your account.
Available in the first portal phase
CLIENT DASHBOARD
Your Red Calabash services in one place.
The Client Dashboard is being introduced in phases. Start with your account and support access now, then additional project, billing, reporting and Website Care information will be added as the connected systems come online.
EXISTING CLIENT
Log in to your account.
Access your Red Calabash client area and the services currently available to your account.
Forgot your password?NEW CLIENT
Create your client account.
If you are already discussing a project or package with us, register using the same email address you use with Red Calabash.
PORTAL ROLLOUT
Starting simple. Adding more as we connect the systems.
The dashboard will grow without changing how you normally communicate with Red Calabash. Email and WhatsApp remain available while structured project, billing, support and reporting information is progressively added here.
YOUR CLIENT AREA
Everything important, without exposing the systems behind it.
Your dashboard will show the information relevant to you, while Red Calabash continues managing the operational, production and maintenance systems behind the scenes.
Projects
View current project status, outstanding client actions and what we still need from you.
Available in the first portal phase
Support
Log support requests and, as the portal develops, track ticket progress and history.
Basic support launching first
Billing
View account information, invoices and statements once Zoho Books integration is connected.
Zoho Books integration coming soon
Reports
Access website, care, SEO and marketing reports when reports are published to your account.
Reporting integration coming soon
Website Care
See your care plan and, later, maintenance activity, updates, checks and technical history.
Maintenance history coming soon
Documents & Terms
Keep important Red Calabash service information, agreements and terms easy to find.
Available in the first portal phase
Things We Need From You
Complete project forms, provide information, upload assets and respond to requests from Red Calabash.
Structured onboarding coming soon
NEED SUPPORT NOW?
You do not need to log in just to ask for help.
Use the quick ticket form if you need to report a website, hosting, email, billing or other support issue without entering the dashboard first.
CLIENT SUPPORT
Structured support, with familiar communication channels.
Tickets give us a clearer record of support requests. Email and WhatsApp remain available for normal communication and can later be associated with the correct client, project or support record.
COMMUNICATION
The dashboard adds structure. It does not replace normal communication.
Dashboard Tickets
Use the dashboard for structured support requests and project-related actions.
Email remains a normal Red Calabash communication channel for detailed project and account communication.
WhatsApp remains available for convenient communication where appropriate.
ACCOUNT ACCESS
Registering does not automatically expose a client account.
New registrations will be linked to the appropriate Red Calabash client or organisation before private account, project, billing or service information is made available. This helps prevent one account from seeing another client's information.