POPIA & Privacy Notice

Responsible party

RED CALABASH (PTY) LTD, trading as Red Calabash, is the responsible party for determining how and why personal information under its control is processed.

Information we collect

We may collect identity and contact details, organisation information, website and domain information, project and service information, billing records, support requests, communications, files and other information reasonably required to provide or support Red Calabash services.

Why we process it

Is providing information mandatory?

You generally choose whether to contact Red Calabash. However, some information may be necessary for us to provide a quotation, identify a client account, deliver a requested service, meet contractual obligations or comply with legal requirements.

Who may receive the information?

Information may be accessible to authorised Red Calabash personnel and appropriate service providers or operators where this is necessary to provide hosting, email, accounting, cloud, reporting, communications or other contracted systems and services.

Your rights

Subject to applicable law, you may request access to your personal information, request correction or deletion where appropriate, object to certain processing and raise a complaint concerning the processing of your information.

Security and retention

Red Calabash uses reasonable safeguards appropriate to the personal information and systems involved. Information is retained for only as long as reasonably required for the relevant service, legitimate business records or legal obligations.