HOSTING & WEBSITE CARE
Your website still needs looking after after it goes live.
Hosting is only one part of keeping a website healthy. Backups, updates, technical checks and support all matter once the site becomes a live business asset.
AFTER LAUNCH
Launching the website is not the end of the job.
Websites change over time. Software is updated, content evolves, integrations change and technical issues can appear. Ongoing care helps keep the site maintainable.
Hosting
Reliable hosting matched to the website and its technical requirements.
Backups
Routine backups so the website has a recoverable safety net when something goes wrong.
Updates
Core, plugin, theme and technical updates handled in a controlled way.
Technical Checks
Ongoing checks to identify issues, compatibility problems and maintenance needs.
Website Support
A clear route when the website needs investigation, technical help or an approved change.
Ongoing Care
A structured long-term relationship rather than being left alone after launch.
WHY CARE MATTERS
Small maintenance problems can become expensive problems.
A website can continue looking normal while updates, compatibility, backups or performance quietly deteriorate. Routine care helps identify issues before they become more disruptive.
KEEP IT SUPPORTABLE
Maintenance should protect the website, not create new uncertainty.
Good maintenance is not simply clicking “update everything”. Changes should be checked so the website continues working properly.
Keeping a useful technical history also means important work, findings and follow-up actions are not lost.
CONTROLLED MAINTENANCE
Updates should be checked, not assumed.
Website maintenance should include practical checks after updates so problems are identified before they reach the client or site visitors.
Apply updates carefully
WordPress, plugins, themes and related software should be updated in a controlled way rather than treated as a blind one-click task.
Test the important parts
Key pages, forms, front-end functionality and visual behaviour should be checked after maintenance.
Look for what remains
Outstanding update notices, compatibility warnings, database notices and other technical messages should be reviewed.
Keep a useful history
Important findings, actions and deferred work should be recorded so the website remains supportable over time.
WHAT CARE DOES NOT MEAN
Maintenance is different from new development.
Website Care keeps the existing website technically maintained and supported. It does not automatically include new development, larger design work or broader marketing activity.
NOT INCLUDED IN WEBSITE CARE
New pages or major content additions
Large design changes
New integrations
Advanced functionality
Major ecommerce changes
Content production
SEO campaigns
Marketing work
STILL NEED SOMETHING ON THIS LIST?
Red Calabash can still do the work.
These items are simply outside the scope of a Website Care plan. Straightforward changes can be booked at our standard hourly rate, while larger additions, new functionality and more substantial work are scoped and quoted separately.
HOSTING & CARE PLANS
Choose the level of ongoing care your website needs.
Different websites need different levels of hosting, maintenance and support. Our care plans provide a clearer way to choose the right level of ongoing involvement.
INVESTMENT
Plans available according to the level of care required
EXISTING WEBSITES
We do not automatically inherit every website.
If a website was built elsewhere, we may first need to assess whether its architecture and technical condition are suitable for responsible ongoing support.
ASSESS FIRST
Assessment, controlled refresh or rebuild.
Where the underlying implementation is unknown or unreliable, a controlled rebuild may be a better long-term option than repeatedly repairing inherited problems.
Want your website looked after after launch?
Talk to us about hosting and website care so you have a clear technical support path after the build is complete.